![]() ![]() WE OFFER INTERNATIONAL TAX-FREE SHOPPING WHEN ORDERING OUTSIDE THE EU PAY ZERO TAX - 20% (reduction) THIS WILL UPDATE AUTOMATICALLY IN CART WHEN YOUR DELIVERY AND SHIPPING ADDRESS HAS BEEN ENTERED AT CHECKOUT You can also download our returns form below. Our simple step by step returns form will be included with your order. You have 30 days from the date of purchase for a full Refund or Exchange. We can not accept any missing items claims if these steps are not taken. if the packaging is open or damaged please decline the delivery or request the courier to place a note stating the packaging is damaged and take a photo is possible. We also offer free text message notifications on all orders (Please add your Mobile Phone Number at checkout to receive delivery notifications.ĭue to the value of our goods we do not allow safe place deliveries, Someone must be available to take your delivery in, you will have the option to divert your order to a neighbour or local drop shop. Please make sure you inspect your parcel for any external damages before you accept it from the courier. Your Tracking number will be sent to you when your order has been dispatched. Please enter your address at checkout to get exact pricing and delivery date. (1:30pm cut off) Next Day Delivery orders placed after cut off will be dispatched the next day with premium 24 hour delivery service for the following day. ![]() We offer fast worldwide delivery and next day delivery on all UK orders. UK and world wide please refer to the below. We apologise for any inconvenience this may cause and appreciate your patience and understanding during this difficult and busy period if you would like to cancel your order please send us an email with your order reference number. If you have contacted our Customer Service team, please be patient, we will respond to your query as soon as possible. New European orders please be aware that your order could take up to 3 weeks for delivery. If you have already placed an order with us we will endeavour to have your order shipped out as soon as possible and will continue to dispatch. ![]() Contact details can be found here DeliveryĮU ORDERS DELAYED UPDATE 24/12/20 - Due to pervious border restrictions, some orders made after the 20th December 2020 are experiencing long delays and we are no longer able to guarantee delivery times due to the backlog. Please contact the store for further info. Please note this only applies to items purchased online. Please retain the receipt as proof of purchase. Refunds will only be offered in accordance with your statutory rights (which remain unaffected). Ralph Lauren reserves the right to end or modify any free shipping offers at any time.We are happy to offer an exchange or refund any items purchased after Monday 31st October 2022 returned unworn and in perfect saleable condition within its original packaging until Sunday 8th January 2023. This offer is not applicable to purchases being shipped internationally. ![]() Any philanthropic donations added at checkout do not count toward the minimum purchase amount. Regular charges will apply to all other shipping methods. Orders containing fragrances, rugs, or lighting and orders greater than 30 units are not eligible for Fast shipping. Your estimated delivery date will be provided at checkout. Orders typically arrive within five business days if placed by 3 PM ET (11 AM ET for orders containing customized items). The free shipping offer is automatically applied at checkout after signing in to your account on or on The Ralph Lauren App. See our returns policy for details and exclusions. Enjoy free returns within 30 days of the order ship date. For Customer Assistance, please call 88.įree Shipping & Returns With anRL Account: Sign In or Create Now | DetailsĮnjoy free shipping on orders made using a account. This offer can only be combined with applicable offers for free shipping. This offer is not valid on previously purchased merchandise, new arrivals, Collection merchandise, Double RL merchandise, Purple Label merchandise, Ralph Lauren luxury accessories and footwear, face masks, select customizable merchandise, Ralph’s Coffee product and merchandise, select home merchandise, limited-edition collections, philanthropic merchandise, books, watches and fine jewelry, fragrance, eyewear, or gift cards. This offer is applied when the email-exclusive promo code is applied at checkout. THIS OFFER IS NOT VALID AT POLO RALPH LAUREN FACTORY STORES. PT on October 10, 2022, and is valid for three (3) uses only on select full-price and sale styles as marked at, The Ralph Lauren App, and select full-price Ralph Lauren stores. ![]()
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